At Dols, a leading company that realizes interiors in Belgium and the Netherlands, the emphasis is on creating a "healing environment" within healthcare organizations. This concept goes far beyond aesthetics; it is about designing spaces that actively contribute to the well-being and recovery of users. A healthcare environment should provide peace and comfort and plays a crucial role in the recovery process and overall experience of residents, staff and visitors alike. "An optimal living environment is subjective, which is why collaboration and co-creation is essential at Dols," said interior designer and marketing associate Celina Broekmans.
In the healthcare industry, the physical environment is an essential factor in the well-being and recovery of users. "Developing a healing environment goes significantly beyond just beautiful furniture," Broekmans says. "Spaces where residents, staff and visitors feel at home contribute significantly to their well-being." Familiar elements in the interior are of great importance, especially for residents of care facilities, as they provide a sense of recognition and security. Given the subjectivity of well-being, it is crucial that, together with clients and clients, customization is achieved through co-creation. Only in this way can spaces be created that contribute optimally to the well-being of all involved.
Although hospitality and a healing environment are different concepts, they reinforce each other. Hospitality focuses on creating an inviting and welcoming atmosphere, which is essential in industries such as hospitality. This concept is also gaining importance in healthcare. Integrating hospitality principles into healthcare can create an environment that offers comfort and hospitality. In addition to the requirements of a healthcare facility, Dols tries to connect the needs, desires and identity of the client. In this way, an environment is created in which users feel comfortable and which supports their well-being.
The concept of a healing environment originated in healthcare. But it is also proving its worth in other sectors, such as offices and hospitality. In office environments, for example, people talk about biophilic design, integrating natural elements such as greenery and daylight to promote employee well-being. These principles support well-being in similar ways as in the healthcare sector, contributing to higher employee productivity and satisfaction.
At Ciro, a knowledge and treatment center for patients with complex chronic lung disease, chronic heart failure and/or sleep disorders, Dols has created an environment that focuses on tranquility, openness and light. "This setting not only supports the recovery process of patients, but also provides a pleasant experience for staff," Broekmans said. The space was designed with Scandinavian elements that promote lightness and transparency, contributing to an open and inviting atmosphere. Sustainability played an important role. Existing furniture was reused by reupholstering, contributing to responsible use of resources. The emphasis on light and airy furnishings creates an environment conducive to recovery and well-being, supporting patients during their rehabilitation process.
A well-designed environment has a direct impact on the well-being of everyone who comes into contact with it. Investing in well-being through a healing environment, combined with hospitality principles, is essential for creating optimal living conditions in healthcare facilities, offices and hospitality venues. These investments not only result in satisfaction and comfort, but also contribute to the success and sustainability of an organization.